Some Important FAQ's
Get Your Questions Answered Here
A: We can often provide caregivers on an emergency basis
within hours, but to ensure the best match between
caregiver and client, we would appreciate 24 to 48 hours.
A: Yes, we do. Visit our 24/7 services section to learn
more.
A: We maintain a Care Plan Binder in each client’s home,
which serves as a communication center for our caregivers
and family members.
A:Some long-term care policies do have provisions to pay
benefits for our services. However, it is important to
obtain verification that these services will be covered
before service begins.
A:Yes, we offer overnight service. There are two types of
shifts and the level of care is dependent upon the
client’s requirements. The first is a “sleep shift” which
offers comfort that we are available if the client wakes
and needs assistance. The second choice is that our
caregiver is awake and alert at all times. The choice is
yours!
A:We train our staff in emergency policies and procedures.
In the event of an obvious emergency, our caregivers call
911, secure the environment to avoid further injury and
then notify the office. Family members/emergency contacts
are contacted immediately by the office.
A:Yes, we do. We have many clients in nursing homes,
hospitals and assisted living facilities.
